Business Technology & SaaS Solutions

Technology That Connects Business, Software & Technical Operations

PK-TANK helps growing businesses digitize operations, automate repetitive work, resolve IT problems and deliver technology projects — with practical software and dependable technical support.

Understand the business problem first. Build the technology second.

Requisition management analytics dashboard showing backlog ageing, workload and operational status
HR management dashboard showing employees, attendance and pending leave
Interface screens from PK-TANK requisition and HR platform projects

What PK-TANK provides

What we do

Five core services. One accountable technology partner.

We build the systems your business runs on, then help keep them, and your wider technology, running smoothly.

Build digital systems

Software, platforms and automation for how work moves.
01

Custom Business Software

Workflow systems for orders, stock, HR, service and approvals, shaped around how your team already works.

  • Customer, order and inventory systems
  • Requisition and approval workflows
  • Dashboards, reporting and databases
02

SaaS Application Development

Web platforms with users, roles and dashboards, plus setup and onboarding for SaaS products you already use.

  • Multi-user web platforms with roles
  • Admin panels and role-based portals
  • SaaS setup, configuration and onboarding
03

AI & Workflow Automation

AI-assisted support, knowledge search and automated steps that cut repetitive work, with human follow-up kept in place.

  • Knowledge and support assistants
  • FAQ automation and document search
  • Workflow integration between tools

Run & deliver technology

Support and project capacity that keeps work moving.
04

Managed IT & Technical Support

Remote support for users, networks and SaaS products, structured to reduce interruptions and repeat issues.

  • Remote user and computer support
  • Router, Wi-Fi and LAN troubleshooting
  • IP, DHCP and DNS issue support
05

Technical Project Support

Research, comparison, BOQ assistance and documentation that take technical projects from question to handover.

  • Technical research and vendor comparison
  • BOQ and structured costing assistance
  • Project, progress and handover documents

Not sure which service fits?

Describe the problem in plain language. We’ll map it to the right mix of software, support or project work, including B2B product and launch enablement.

Discuss your project

Challenge → Solution

Recognize the problem. See how it gets solved.

Start with what is slowing the business down. Each common challenge maps to a practical answer and the service that delivers it.

The challengeHow PK-TANK helpsService

Too much manual work

Orders, requests and records live in paper, spreadsheets and chat threads.

How we helpA structured workflow system with one shared record for every order, request or job.

Poor operational visibility

No clear view of where orders, stock, service, people or projects stand.

How we helpRole-appropriate dashboards and reports built directly from operational records.

Teams need one shared platform

Staff, partners or customers each work in separate tools with no common access.

How we helpA web platform with users, roles and dashboards, or setup of the SaaS you already use.

Repetitive support workload

The same questions are answered again and again from memory.

How we helpSearchable knowledge and AI-assisted guidance, with uncertain issues escalated to people.

IT and network interruptions

User, router, Wi-Fi, LAN or SaaS issues keep stalling daily work.

How we helpRemote diagnosis with structured follow-through, documented so issues stop repeating.

Disorganized technical projects

Research, costing and documents are scattered across people and files.

How we helpResearch, vendor comparison, BOQ assistance, progress reporting and handover documents.

Difficult product launches

A technical product lacks documentation, market research or support readiness.

How we helpProduct documentation, market and channel research, and support-workflow planning.

Featured work

Real interfaces from our projects and prototypes.

Status labels separate demonstrations and prototypes from delivered client work. No outcomes are invented.

Tailoring business management dashboard showing orders, production, customers, delivery and payment information
Digital SystemsDemonstration

Tailoring Business Management System

A structured operating concept for customer measurements, orders, production status and delivery follow-up.

Requisition management analytics dashboard showing backlog ageing workload and operational status
Digital SystemsPrototype

CSP Requisition & Stock Workflow

A prototype for moving internal requests through approval, fulfillment and stock visibility.

HR management system dashboard showing employees attendance leave and workforce operations
Digital SystemsDemonstration

HR Management Platform

A practical HR workspace concept for essential employee information and routine people operations.

AI technical support platform home screen with product categories and multilingual support
IT & TechnicalPrototype

AI Technical Support Platform

A support prototype that combines structured troubleshooting knowledge with guided AI-assisted responses.

How we work

Understand first. Build what matters. Support what follows.

  1. Step 1

    Discover

    Clarify the problem, users, current process, constraints and evidence.

  2. Step 2

    Shape

    Define a practical scope, workflow and delivery path before complexity grows.

  3. Step 3

    Build

    Implement the system, support structure or project deliverables in focused stages.

  4. Step 4

    Improve

    Review usage, resolve friction and prioritize the next useful improvement.

After launch

Managed monthly support from one technology partner

  • Website and software care
  • SaaS and user support
  • Basic network troubleshooting
  • Reports and small improvements
Explore managed support

Where we fit

Built for teams where operations, service and technical work overlap.

Industry context shapes every system: the users, records, decisions and support expectations behind each workflow.

Industries we support

How we adapt to each industry

Selected past technical & business experience

  • Technical product deployment

    Product inspection, coordination, documentation and handover support.

    Founder’s Past Experience
  • Network & device troubleshooting

    Practical investigation across routers, interfaces, devices and operating environments.

    Founder’s Past Experience
  • Business research & proposals

    Market research, proposal preparation and B2B project coordination.

    Founder’s Past Experience
  • Monitoring & sensor exploration

    Sensor, microprocessor and monitoring-interface experimentation.

    Research / Lab Project

Historical work is presented as the founder’s experience and is not implied to have been delivered under the current PK-TANK structure.

Common questions

Quick answers before you get in touch.

Still unsure? Describe the situation in plain language and we’ll help clarify the next step.

Ask a question
Do we need a technical specification before contacting PK-TANK?

No. Describe the current process, the people involved, the recurring problem and the outcome you want. Requirements and responsibilities are clarified before any proposal.

Do you build new systems or improve what we already use?

Both. PK-TANK can scope a focused new build, configure an existing SaaS product, connect a repeatable process or improve a system already in use. The recommendation depends on your workflow, data, integrations and support needs.

Is AI used to replace our support team?

No. AI assists with finding knowledge and guiding routine answers. Uncertain or sensitive issues stay visible for human follow-up.

Can you keep supporting us after launch?

Yes. Managed monthly support can combine website and software care, SaaS support, user help, basic network troubleshooting, reports and small improvements.

How is pricing decided?

Websites and focused business systems have published starting prices. Complex or technical work is quoted after scoping, because it needs a clear scope before it needs a price.

Do you work with clients outside Bangladesh?

Yes. PK-TANK is remote-first: based in Bangladesh and working with clients remotely worldwide.

Start with the business problem

Tell Us the Problem — Not the Technology

We’ll help clarify the workflow, support need or project challenge before recommending a practical way forward.

Discuss Your Project