Customer & Order
Organize customer records, quotations, orders, status and follow-up.
Discuss this needSolutions
Systems and support shaped around operational problems.
Start with the bottleneck: scattered information, slow approvals, repeated support or unclear project work. We shape the technology around that problem.
Discuss your projectSolution library
Ten focused solutions, grouped by what they help you run.
Operations systems
Structured records and workflows for the core of the business.
Inventory & Stock
Track products, movement, levels and operational stock visibility.
Discuss this needHR & Employee
Structure employee records, attendance, leave and essential HR workflows.
Discuss this needService / RMA
Manage support intake, service status, warranty and return workflows.
Discuss this needRequisition & Approval
Move requests through role-based review, approval and fulfillment.
Discuss this needReporting Dashboards
Turn operational records into focused reports and decision views.
Discuss this needAI & technical support
Faster answers and fewer interruptions for teams and customers.
AI Support
Build searchable knowledge and guided assistance for customers or internal teams.
Discuss this needManaged IT
Combine day-to-day remote support, issue documentation and small improvements.
Discuss this needProjects & launches
Extra technical capacity when a project or product needs structure.
Technical Project Desk
Add research, comparison, BOQ and documentation capacity when needed.
Discuss this needProduct Launch Support
Coordinate research, documentation and support planning for technical products.
Discuss this needProblem-led scoping
Start from the problem. We map it to the right answer.
The right first version solves a clear operational problem without unnecessary complexity.
The challengeHow PK-TANK helpsService
Too much manual work
Orders, requests and records live in paper, spreadsheets and chat threads.
How we helpA structured workflow system with one shared record for every order, request or job.
Poor operational visibility
No clear view of where orders, stock, service, people or projects stand.
How we helpRole-appropriate dashboards and reports built directly from operational records.
Teams need one shared platform
Staff, partners or customers each work in separate tools with no common access.
How we helpA web platform with users, roles and dashboards, or setup of the SaaS you already use.
Repetitive support workload
The same questions are answered again and again from memory.
How we helpSearchable knowledge and AI-assisted guidance, with uncertain issues escalated to people.
IT and network interruptions
User, router, Wi-Fi, LAN or SaaS issues keep stalling daily work.
How we helpRemote diagnosis with structured follow-through, documented so issues stop repeating.
Disorganized technical projects
Research, costing and documents are scattered across people and files.
How we helpResearch, vendor comparison, BOQ assistance, progress reporting and handover documents.
Difficult product launches
A technical product lacks documentation, market research or support readiness.
How we helpProduct documentation, market and channel research, and support-workflow planning.
Build or improve
New system, existing workflow or SaaS platform?
Recommendations depend on workflow, data, integration, responsibility and support requirements.
Discuss your situationDo we need a technical specification before contacting PK-TANK?
No. Describe the current process, the people involved, the recurring problem and the outcome you want. Requirements and responsibilities are clarified before any proposal.
Do you build new systems or improve what we already use?
Both. PK-TANK can scope a focused new build, configure an existing SaaS product, connect a repeatable process or improve a system already in use. The recommendation depends on your workflow, data, integrations and support needs.
Is AI used to replace our support team?
No. AI assists with finding knowledge and guiding routine answers. Uncertain or sensitive issues stay visible for human follow-up.
Can you keep supporting us after launch?
Yes. Managed monthly support can combine website and software care, SaaS support, user help, basic network troubleshooting, reports and small improvements.
How is pricing decided?
Websites and focused business systems have published starting prices. Complex or technical work is quoted after scoping, because it needs a clear scope before it needs a price.
Do you work with clients outside Bangladesh?
Yes. PK-TANK is remote-first: based in Bangladesh and working with clients remotely worldwide.
Start with the business problem
Tell Us the Problem — Not the Technology
We’ll help clarify the workflow, support need or project challenge before recommending a practical way forward.
Discuss Your Project